OORO SUPPORT

A calmer way to remember.

Get help with reminders, photo check-ins, departure alerts, reusable checklists, widgets, and iCloud sync.

No account requiredNo ads or third-party analyticsiOS 18 or later
OORO’s smiling mascot beside reminder, photo check-in, and checklist cards

DIRECT SUPPORT

Tell us what happened.

For app issues, feedback, or feature requests, email the OORO support address.

support.ooro.app@gmail.com

WHAT OORO DOES

Support for the moments that matter.

These are the features present in the current OORO iOS app.

Flexible reminders

Create daily or interval schedules, add multiple times, or use on-and-off cycles for routines that do not follow a simple week.

Photo check-ins

Confirm a task with a quick photo, browse check-in history by day, and share a moment with family through the iOS share sheet.

Departure alerts

Set a home area and let OORO remind you about selected tasks when the phone detects that you have left.

Departure checklists

Build reusable exam, travel, business-trip, or everyday checklists with one-time, daily, weekday, custom-day, or selected-date schedules.

Home Screen widget

See today’s tasks and progress at a glance in small, medium, or large widgets, with paging when a list is longer.

iCloud sync

When iCloud is available, supported task, checklist, completion, and photo-check-in data sync through your private CloudKit account.

QUICK ANSWERS

Frequently asked questions.

Why does OORO ask for Always Location access?

Departure alerts need to detect a home-area exit while OORO is not open. Your home coordinates, alert radius, and optional home Wi-Fi name are stored locally on your device. OORO does not build or upload a travel history.

Why does OORO ask for Motion access?

Motion activity helps the departure-alert system recognize a drive-away sooner. It is used for this on-device feature and is not used for advertising or tracking.

How do photo check-ins and storage cleanup work?

A check-in keeps an app copy of the photo and may also save an original to your Photos library. After OORO confirms that the app copy is valid and iCloud sync is complete, Settings can help remove eligible library originals. iOS always shows a system confirmation before Photos are deleted.

What should I check if a reminder does not arrive?

Open iOS Settings and confirm Notifications are allowed for OORO. For departure alerts, also confirm Location is set to Always, Precise Location is on, Motion access is allowed, and a home location has been configured inside OORO.

What if iCloud shows Offline, Full, or Unavailable?

Check that you are signed in to iCloud, iCloud Drive is enabled, and storage is available. OORO can fall back to local storage when CloudKit cannot open, so the app can continue working while sync is unavailable.

What information should I include in a support email?

Tell us your OORO version, iOS version, what you expected, what happened, and the steps that reproduce it. In OORO, Settings → Help can prepare a privacy-safe report that omits coordinates, Wi-Fi names, photos, task titles, notification bodies, file paths, and movement history.

STILL NEED HELP?

We’re here.

OORO does not require a login. Send a message from any email address and include only the details you are comfortable sharing.

Contact OORO Support